1. Introduction
Cartesys LLC ("we", "us", or "our") operates Galileo AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
Please read this policy carefully. By using Galileo AI, you consent to the practices described herein.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and authentication credentials
- Forwarded Emails: Content of emails you forward to our service for processing
- Uploaded Documents: Photos and documents you scan or upload
- Household Information: Names and email addresses of family members you invite
2.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, queries made, interaction patterns
- Log Data: IP address, access times, app crashes and errors
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process and store your forwarded emails and documents
- Enable AI-powered search and retrieval of your content
- Send you service-related notifications
- Respond to your inquiries and support requests
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Storage and Processing
Your content is processed and stored using the following services:
- Amazon Web Services (AWS): Email receiving, document processing (OCR), data storage
- Pinecone: Vector database for semantic search of your content
- OpenAI: AI processing for natural language understanding
Your data is stored in secure cloud infrastructure located in the United States. We implement industry-standard security measures to protect your information.
5. Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who assist in providing the Service (AWS, Pinecone, OpenAI)
- Household Members: With other members of your household who you have invited
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time (see Section 8).
After account deletion, we may retain certain information as required by law or for legitimate business purposes.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
- Secure cloud infrastructure
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Export: Request your data in a portable format
- Opt-out: Opt out of certain data processing activities
To exercise these rights, contact us at [email protected].
9. International Users
If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Cartesys LLC
Email: [email protected]